Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you fill out our contact/inquiry form. This may include:

• Your full name
• Your phone number (10-digit mobile number)
• Your email address (optional)
• Details of your project or service requirements (message)
• Technical information such as browser type and approximate location (collected automatically by our hosting and analytics provider)

We do not collect payment card information, national ID numbers, or any other sensitive personal data.

2. Purpose of Collection

We collect your information solely for the following purposes:

• To respond to your scaffolding or roofing service inquiry
• To provide you with a project quote or estimate
• To communicate with you about our services
• To prevent spam and fraudulent form submissions
• To improve our website and understand how visitors use it (analytics, if enabled)

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Contact Form Data Handling

When you submit our contact form, your data is:

• Transmitted securely over HTTPS to Web3Forms (our form processing service)
• Forwarded to our business email inbox for follow-up
• Not stored in a database on our website itself

Web3Forms acts as a data processor on our behalf. Their own privacy policy can be found at web3forms.com/privacy.

4. Data Retention

Inquiry emails received via our contact form are retained in our email inbox for a period of up to 24 months, after which they may be deleted. If you wish to request earlier deletion of your data, please contact us directly (see Section 8 below).

We do not maintain a separate customer database on our website.

5. Third-Party Services Used

Our website uses the following third-party services, each of which may process limited technical data:

• Web3Forms — Contact form processing (Privacy Policy)
• Google Fonts — Font rendering (Privacy Policy)
• Google Maps (Embed) — Location map display (Privacy Policy)
• Font Awesome (CDN) — Icon library
• Google Analytics — Website traffic analysis (if enabled; see your browser's opt-out options)

6. Cookies

Our website itself does not set any first-party cookies. However, third-party services embedded in our site (such as Google Maps and Google Analytics, if enabled) may set cookies in your browser. You can control cookie preferences through your browser settings.

7. Data Security

We take reasonable precautions to protect your data, including:

• All data submitted via our form is transmitted over HTTPS (TLS encryption)
• Our Web3Forms access key is restricted to our domain to prevent unauthorized use
• We do not store credit card or payment information

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we take reasonable industry-standard measures.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for us to contact you

To exercise any of these rights, contact us using the details in Section 9.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.